The complimentary services are available at all 10 of the Spanish hotel company’s properties in Mexico and the Dominican Republic
Launched Jan. 20, the program is offered on reservations of a minimum of three nights. The hotel will coordinate and schedule a COVID-19 test for guests upon check-in. All tests are required to be taken 72 hours prior to departure and same-day results are available. If any guest’s country of residence requires a PCR test, the resort will arrange all logistics and coordinate scheduling with local testing sites.
The program launches as the US joins a host of other countries worldwide to require all inbound airline passengers to show negative COVID-19 test results prior to travel, according to a CDC mandate which goes into effect this week.
The service is available at participating hotels include Paradisus Playa Del Carmen, Paradisus Cancun, Paradisus Los Cabos, ME Cabo, Meliá Cozumel, Meliá Puerto Vallarta The Grand Reserve at Paradisus Palma Real, Paradisus Palma Real, Meliá Caribe Beach Resort and Meliá Punta Cana Beach Resort.
Meliá has also recently unveiled a free insurance policy with all reservations. The Travel Safe with Meliá insurance policy includes extensive medical coverage and assistance for any unexpected health event, including COVID-19.
Coverage includes a complimentary extension of the guest’s hotel stay for up to 15 days and assistance for travel companions including displacement and living expenses, or assistance for the travel companions to return home. Additional coverage includes general medical expenses of up to €40,000 ($48,000), emergency hospital transfers, doctors’ visits to hotels and more.
“This is a critical step in the return to normal for the travel industry,” said Andre Gerondeau, chief operating officer of Meliá Hotels International. “Guest health and safety remain our top priorities and we want to ensure we make this an easy and seamless process for our guests, offering them peace of mind and confidence in their Meliá vacation experience.”
